The 12 Best Luxury 5-star Hotels in Quintana Roo 2025

Discover our curated list of the 12 best luxury hotels in Quintana Roo, featuring exceptional properties renowned for their lavish accommodations, breathtaking locations, and unique offerings.

This list provides a comprehensive report on popular and unknown hotels and is the perfect backdrop for travelers seeking to indulge in luxury while exploring the stunning beauty of Quintana Roo, Mexico.

Our ranking system does not rank the best or worst hotels; each possesses its distinctive charm and caters to discerning guests who prioritize comfort and elegance. From intimate boutique hotels to expansive resorts, our list highlights the diverse experiences in this tropical paradise, ensuring that every traveler can find their ideal luxurious escape.

1. Palafitos Overwater Bungalows 

Palafitos Overwater is a unique, all-inclusive luxury boutique hotel located only an hour from Cancun. This hotel is unique; all 43 bungalows are situated on the beautiful crystalline turquoise water, similar to the Maldives hotels. You’ll experience unforgettable through-glass ocean views, luxurious amenities, and an all-inclusive experience. Some amenities include private transportation from Cancun’s International Airport, full-service concierge, scuba clinics, live music and shows, free wifi, and much more.

Guests at Palafitos can indulge in a well-rounded, all-inclusive experience. This includes gourmet dining at multiple on-site restaurants, premium beverages, and various activities to enhance their stay. The resort has garnered accolades for its exceptional service and breathtaking surroundings, making it a favorite among discerning travelers. Visitors rave about the stunning sunsets viewed from their private terraces and the serene ambiance that envelops them throughout their stay.

Prices start from $1700
Pet Friendly: No
All-inclusive: Yes

2. Chable Maroma

Chable Hotels is a chain of Luxury boutique 5-star hotels that provide a secluded luxury experience for those who seek exclusivity. Whether you decide to stay at Chable Maroma or Casa Chable in Tulum’s Sian Ka’an Biosphere Reserve, rest assured that you’ll be nestled amidst a lush, protected natural area where life blooms in the jungle while having direct access to a 650-foot private beach area and 758 acres of turquoise ocean. Dive into the unique L-shaped general pool or your private outdoor swimming pool to rejuvenate on a hot, sunny day. Prepare your taste buds at night to enjoy a delicious dining experience at their signature restaurant, Bu’ul, an award-winning Michelin-star restaurant celebrated for its contemporary Mexican cuisine that emphasizes fresh, local ingredients and traditional culinary techniques.

Prices start from the mid $600
Pet Friendly: No
All-inclusive: No, but may offer complimentary breakfast.

3. Etereo by Auberge Resort Collections

Etereo, an Auberge Resorts Collection property, redefines luxury in the heart of Quintana Roo. Only a short 25-minute drive north of Playa del Carmen, located in a prime location, it offers a serene escape surrounded by lush mangroves and the turquoise waters of the Caribbean. Guests can immerse themselves in thought fully designed suites with natural materials and breathtaking ocean views. This boutique sanctuary provides world-class amenities, from rejuvenating spa treatments inspired by Mayan traditions to exquisite dining experiences highlighting the region’s culinary heritage. 

Prices start from $1050
Pet Friendly: No
All-inclusive: No, may offer complimentary breakfast.

4. Rosewood Mayakoba

If you’re no stranger to the Rosewood Hotels, you know you won’t be disappointed when traveling to the Luxurious Mayakoba Rosewood. Its enchanting landscape will allow you to immerse yourself in complete nature with its natural surroundings and unparalleled resort elegance. This five-star luxury hotel is located in one of the best places, only a short 50-minute drive from the heart of Cancun. This all-inclusive hotel includes free Wi-Fi, private plunge pools, living areas, the famous rosewood spa, and flat-screen TVs. Some upgraded suites are set over water or offer lagoon/ocean views and a 24-hour room service. 

Prices start from the mid $900’s (low season)
Pet Friendly: Yes
All-inclusive: Yes 

5. St Regis Kanai Resort

The St. Regis Kanai Resort is one of a kind; its breathtaking design was built on a Unesco World Heritage Site in the Riviera Maya. This 5-star hotel is an eco-friendly luxury resort that will have you coming back for more as a 620-acre reserve with impeccable service surrounding you. 

The resort features a variety of exceptional dining options, showcasing both international and local cuisine. The St. Regis Butler Service provides personalized attention 24/7, including unpacking/packing, in-room dining, garment pressing, reservations, and arrangements; think of it as having a personal assistant throughout your stay. They’re there to enhance your comfort and ensure you have a truly unforgettable experience. On top of your own personal Butler, this 5-star hotel includes top-notch amenities, including multiple outdoor pools, a fitness center, a hot tub, a full-service spa, a private beach area, and many more.

Prices start from $1080
Pet Friendly: No
All-inclusive: No

6. Maroma, a Belmond Hotel

Mexican architect Jose Luis Moreno originally built this beautiful private resort in the 1980s; since then, it has been bought by Orient-Express Hotels, now known as Belmond. Since its inception, Maroma has accrued several accolades, including ranking in The World’s 50 Best Hotels 2024, Flor de Cana Award, Forbes Travel Guide, and attained 2 Michelin Keys. Staying in Maroma will be a paradise where timeless architecture meets unparalleled luxury. Every moment at Maroma promises an unforgettable experience that blends sophistication with authentic Mexican charm.

What sets Maroma apart from other hotels is its unique blend of factors:

• Unparalleled Location: Situated on a pristine stretch of Maroma Beach, consistently ranked among the world’s best, the hotel boasts unparalleled beachfront access with soft white sand and crystal-clear turquoise waters.   
• Focus on Sustainability and Wellness: Maroma is deeply committed to environmental sustainability and holistic wellness. They prioritize eco-friendly practices, support local communities, and offer a range of wellness experiences, from yoga and meditation to Temazcal ceremonies.   
• Exceptional Service: The hotel is renowned for its personalized service and attention to detail. The staff is incredibly attentive and goes above and beyond to create a memorable experience for each guest.   
• Unique Experiences: Maroma offers a variety of unique experiences, such as:
  • Maroma Spa by Guerlain: This is the first Guerlain Spa in Latin America. It offers luxurious treatments inspired by Mayan traditions. 

Prices start from $1000
Pet Friendly: No
All-inclusive: No, but may offer options for meal packages.

7. Hotel Esencia

If you want to avoid Cancun’s touristy and overcrowded hotels and beaches, you’ll be delighted to stay at the luxurious Hotel Esencia. This coveted hotel has won many awards, such as The Forbes Travel Guide Five Stars (2022-2024), The world’s 50 Best Hotels, and other distinctions for a good reason. Guests will experience a 50-acre estate at the midpoint between Tulum and Playa del Carmen in Mexico; with its white sandy beaches and crystal blue waters, you can relax in a serene spot.

Prices start from $1100 
Pet Friendly: Yes
All-inclusive: No, but may offer complimentary breakfast.

8. Radhoo Tulum

The only 4-star hotel that made it to this list, Radhoo Tulum is an adults-only hotel with air-conditioned rooms, an outdoor pool, and a restaurant. It also offers free bikes, parking, and Wi-Fi. You’ll find this bohemian luxury hotel amidst the Tulum Jungle, where you’ll be entirely enveloped by the nature of the Mayan Biosphere to immerse yourself in nature fully.

This 14-room boutique hotel is part of the Namron Hospitality properties. You’ll have access to beachside restaurants at sister Encantada and Nest Tulum and fine dining at NU- a blend of Modern Caribbean cuisine and La Valise Spa.

Prices start from $340 
Pet Friendly: No
All-inclusive: No

9. Mezzanine, an SLH Hotel

This picturesque luxury hotel sits in a unique location within the Jaguar National Park. Its excellent location offers a 30-minute walk to the Tulum Archeological site, where you can visit the Mayan Ruins. Guests can expect a unique blend of luxury and laid-back charm that captures the essence of the Caribbean with access to a private beach. This boutique hotel stands out for its stunning beachfront location and intimate atmosphere, making it ideal for a romantic getaway. 

This 5-star hotel offers only nine airy rooms, perfect for those seeking privacy and intimacy. Its amenities include complimentary Wi-Fi, full-service laundry, an outdoor pool and spa, and Mystic Tours, which allows guests to immerse themselves in the local culture.

One of the hotel’s distinctive features is its culinary offering. Award-winning chefs prepare authentic Thai cuisine, which adds an exotic twist to the dining experience. 

Prices start from $370 (on sale, usually $670)
Pet Friendly: No
All-inclusive: Breakfast only

9. Jashita Hotel & Pandano Restaurant

Jashita Hotel is a luxurious boutique hotel located on the pristine shores of Soliman Bay, just a short distance from Tulum. With only 30 elegantly designed suites, this hotel offers an intimate and exclusive experience that combines modern amenities with the natural beauty of its surroundings. Guests can enjoy spacious accommodations featuring private terraces or balconies, many equipped with hot tubs or plunge pools, creating a serene retreat perfect for couples. The hotel boasts a private beach, three outdoor swimming pools, and a rooftop adult-only pool that provides breathtaking views of the Caribbean Sea.

What sets Jashita apart is its commitment to providing a personalized and tranquil experience. The on-site restaurant Pandano serves handmade dishes crafted from locally sourced ingredients, ensuring that every meal is a celebration of flavors. Additionally, the hotel offers unique wellness experiences at the Caoba Spa, where guests can indulge in traditional Mayan rituals and treatments. With snorkeling, paddleboarding, and beachfront yoga available, Jashita Hotel caters to relaxation and adventure seekers. Guests consistently praise the hotel for its exceptional service, beautiful setting, and warm atmosphere, making them feel at home during their stay.

Prices start from $720
Pet Friendly: No
All-inclusive: Breakfast only

10. Fairmont Heritage Place Mayakoba

Fairmont Mayakoba is a sprawling luxury resort within the 600-acre Mayakoba eco-reserve in Quintana Roo. Designed to blend seamlessly with its lush mangrove forests and freshwater lagoons, the property offers 401 elegantly appointed rooms, casitas, and suites, many featuring private terraces or balconies with views of the Caribbean Sea or winding canals. Recent renovations have elevated the guest experience with a revamped beach club, upgraded suites, and diverse culinary options, including standout restaurants like the Italian-inspired Bassano and the beachfront Gaia. Guests consistently praise the resort’s stunning beach—the largest in Mayakoba—and its adults-only rooftop bar, Cielo, perfect for sunset cocktails by fire pits.

Travelers highlight the exceptional service, with staff like concierge Noe and boat guide Oscar receiving glowing mentions for their attentiveness. Families appreciate the kid-friendly amenities, including five pools and bike rentals to explore the expansive grounds, though some note the resort’s popularity with children can impact tranquility. While the luxurious casitas and lagoon boat tours earn rave reviews, some guests critique high dining costs and occasional room maintenance issues (e.g., malfunctioning safes or slow room service). Despite these minor drawbacks, Fairmont Mayakoba’s blend of pristine natural beauty, eco-conscious design, and access to neighboring resorts like Rosewood and Banyan Tree solidify its top choice for relaxation and adventure in Quintana Roo.

Prices start from $311 
Pet Friendly: Yes
All-inclusive: Yes

11. Banyan Tree Mayakoba

Banyan Tree Hotel is one of the most breathtaking resorts you will ever stay at; this unique 5-star accommodation offers guests a unique blend of privacy, luxury, and connection to nature. Their ethos is centered around embracing the environment and empowering people, translating into an experience like no other when staying at this resort. 

Each of the 162 villas features a private pool, outdoor jacuzzi, and elegant Mayan-inspired design, ensuring an intimate experience for guests. What truly sets Banyan Tree Mayakoba apart is its seamless integration of Asian hospitality with Mexican culture. The resort offers a variety of world-class dining options, including the acclaimed Saffron restaurant, which overlooks serene waterways. Visitors frequently praise the staff’s exceptional service and attention to detail, enhancing the overall experience. 

Prices start from $1200 
Pet Friendly: Yes
All-inclusive: Not strictly all-inclusive

12. Blue Diamond Luxury Boutique Hotel 5

Located only 13km from Playa del Carmen, this luxury boutique hotel offers an exclusive adult stay. Its unique design is purposely built and fused with nature to create an unforgettable stay. This award-winning hotel features 128 luxurious suites designed to comfort guests in every possible way. You can indulge in three a la carte restaurants offering diverse culinary experiences, including oceanfront dining, an infinity pool overlooking the beach, a full-service spa, a fitness center, water sports activities, and private docks.

With its unique offerings, luxurious amenities, and serene environment, Blue Diamond Luxury Boutique Hotel is a premier choice for couples seeking a romantic getaway in the Riviera Maya.

Prices start from $260 
Pet Friendly: Yes
All-inclusive: Yes